In order to provide you and other clients with excellent customer service and access to appointments during peak times, we have a firm 24-hour cancellation policy. As we schedule our other clients to accommodate your reservation, any cancellations with less than 24 hours notice (or no-show) will result in the full appointment fee. We regret that we cannot make exceptions to this policy as our therapists are scheduled especially for you.
We appreciate your business and hope you have a positive experience with us.
If you need to cancel your appointment please call the practitioner that you have scheduled the appointment with. If you do not remember who you are scheduled to see, please call 613-421-3138.